Privacy Policy
Last updated: January 17, 2026
This privacy policy describes the privacy practices of Moyi Zen Machine Information Technology Co., Ltd ("Moyi Zen Machine Information Technology Co., Ltd," "we," "us," or "our") and how we handle personal information collected through our applications, website, and any other websites or services (collectively, the "Services").
Information We Collect
Personal Information. We collect information about you from various sources. The types of information we collect depend on how you interact with our Services, such as whether you visit our website, download Moyi Zen Machine Information Technology Co., Ltd's applications, or send messages to app users through the Services.
Feedback or Communications, such as information you provide when you contact us with questions, feedback, or other communications.
Usage Information, such as information about how you use our Services and interact with us, including any content you upload to the Services or otherwise submit to us, as well as information you provide when using any interactive features of the Services.
Information from Other Sources. We may obtain your personal information from other third parties, such as marketing partners, public sources, lead generators, and data providers.
Automatic Data Collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interactions with our Services, communications, and other online services, such as:
Device Data, such as your computer or mobile device operating system type and version, browser type, device type (e.g., phone, tablet), IP address, unique identifiers (including advertising identifiers), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information (such as city, state, or geographic area).
How We Use Your Personal Information
We use personal information for one or more of the following purposes:
Providing and Supporting the Services. We use your personal information to operate, maintain, and provide you with the Services. In particular, we will use your personal information to fulfill our contractual obligations under the Terms of Use, such as: responding to your requests, providing customer support, contacting you if application issues arise, and sending you announcements, updates, security alerts, and support and administrative messages.
Improving, Monitoring, Personalizing, and Protecting Our Services and Communications. Improving and ensuring the security of our Services is in our legitimate business interests, including: troubleshooting, testing, research, and ensuring the security of the Services. Investigating and preventing fraudulent, harmful, unauthorized, or illegal activities. Providing customized services and communications that may be relevant or of interest to you.
Marketing and Advertising, including:
Direct Marketing. We may send you direct marketing communications as permitted by law, including but not limited to newsletters, special promotions, offers, and events via email and other means.
Interest-Based Advertising. We work with advertising partners, including third-party advertising companies and social media companies, to advertise our Services. Where applicable, if you choose to subscribe to our marketing and advertising, we process your personal information based on your consent, which you may withdraw at any time.
Enforcing Our Agreements, Complying with Legal Obligations, and Protecting Ourselves in Legal Claims or Disputes. We may use your personal information for legitimate business interests to enforce and comply with our terms and policies, ensure the integrity of the Services, and defend ourselves in legal claims or disputes. Certain processing may also be necessary to comply with legal obligations (such as maintaining transaction records, or responding to judicial proceedings or government requests).
Your Rights and Choices
Personal Information Requests. We also provide you with options regarding how we handle the personal information we control about you. You may make the following requests regarding your personal information:
Obtain a copy of the personal information we have collected about you. Where applicable, we will provide this information in a portable, machine-readable, and easily usable format.
Correct inaccurate or outdated personal information.
Delete personal information that we no longer need to provide the Services or for other legitimate purposes.
Other rights, such as objecting to and requesting restrictions on the use of your personal information, and withdrawing your consent where applicable.
How We Share Your Personal Information
Service Providers. We may share your personal information with third-party companies and individuals who provide services on our behalf or assist us in operating the Services, such as customer support, content moderation, hosting, analytics, email delivery, marketing, fraud detection, payment processing, and database management.
Advertising Partners. We may share your personal information with third-party advertising companies, including for interest-based advertising purposes as described above.
For Compliance, Fraud Prevention, and Security. We may share your personal information for the compliance, fraud prevention, and security purposes described above.
Business Transfers. We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, acquisition, reorganization, or asset sale, or in the event of bankruptcy or dissolution. In such cases, we will make reasonable efforts to require the recipient to comply with this privacy policy.
How You Share Personal Information
Other Social Media Users: App users may choose to post replies to messages received through the Services to their social media accounts. Your social media settings will determine which other users can see these replies.
Children's Privacy
Our Services are designed for children under the age of 13. If we discover that we have collected personal information from a child under 13 through the Services without verifiable parental consent, we will delete that information. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us as described in the "Contact Us" section below. In some cases, this age may be higher than 13 due to local regulatory requirements.
Security Measures
We employ reasonable organizational, technical, and administrative measures designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, and destruction. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its security.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make material changes to this privacy policy, we will notify you by updating the date of this privacy policy and posting it on our Services. We may also notify you of changes through other means that we believe are reasonably likely to reach you, such as via email (if you have contact information in your account) or other service methods.
Contact Us
If you have any questions about this privacy policy, please contact us at [email protected].